Privacy Policy

This Privacy Policy describes how AGs Healthcare collects, uses, and discloses your information when you visit our website at (www.agshealthcare.co.in). We are committed to protecting your privacy and handling your personal information responsibly.

Please note: This Privacy Policy applies only to our Website. It does not apply to any medical services you receive at our clinic, for which separate privacy practices and patient consent forms will apply.

1. Information We Collect

We may collect different types of information from and about users of our Website, including:

Personal Information (Directly Provided by You):
- Contact Information: When you fill out forms on our Website (e.g., contact forms, appointment request forms), you may provide your name, email address, phone number, and postal address.
- Health-Related Information (Voluntary): If you choose to submit information related to your health concerns or appointment requests through our forms, this information will be handled with the utmost confidentiality. However, please do not share highly sensitive medical information through unencrypted email or general contact forms. We recommend discussing specific medical details directly with our staff during an appointment.
- Feedback/Survey Information: If you participate in any surveys or provide feedback, you may provide personal details.
Non-Personal Information (Automatically Collected):
- Usage Data: We collect information about how you access and use the Website, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and dates/times of access. This helps us understand how our Website is being used and how we can improve it.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain Our Website: Ensuring the Website functions correctly and efficiently.
To Respond to Your Inquiries: Addressing your questions, comments, or requests submitted through contact forms.
To Process Appointment Requests: Facilitating the scheduling of appointments at our clinic.
To Improve Our Website: Analyzing usage patterns to enhance user experience, content, and functionality.
To Communicate with You: Sending you relevant information about our services, updates, or promotions, if you have opted in to receive such communications. You can opt out at any time.
For Security Purposes: Detecting and preventing fraudulent or unauthorized activity.
To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

With Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as website hosting, analytics, email delivery, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
To Protect Our Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different Privacy Policy.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal information:

Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections of any inaccuracies.
Opt-Out of Communications: If you receive promotional emails from us, you can opt out by following the unsubscribe instructions provided in the email.
Do Not Track Signals: Our Website does not currently respond to "Do Not Track" signals.
Cookie Preferences: Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser.

6. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our records.

7. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email:agsclinicspvtltd@gmail.com.